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Quick Turn Around
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ORDER WITHIN
EST. DELIVERY
*T&C's APPLY
Frequently asked Questions
Frequently asked about our products
What is the most popular material
Our most popular materials are our premium paper labels and our waterproof vinyl stickers. They are very cost effective, multi-purpose and made to a high standard.
Can you cut to any shape and size
All of our materials are custom printed and cut to size. The smallest size we can cut is 10mm, and the largest we can cut depends on the material. When you build your sticker online you will be able to see the limitations.
What do you mean by multiple artwork
Multiple artwork means you can split the print run across different artworks! If you have need different quantities e.g. 100 of one type, 250 of another, you will need to mention this in the order comments. Otherwise quantities will be split evenly.
Where do i select finishing options
All finishing options that are available on the product can be selected on the product page. This can include the finish, adhesive, corner options etc.
How will my stickers arrive?
You will be able to find information on each product page about how your stickers will arrive. Most commonly we supply them planned up on sheets, but some products we can supply as individual die cut stickers or hand cut to singles.
Frequently asked about about your account
How do i make an account?
Making an account is simple! Hit the account button in the top menu, fill in your details on on register page.
What are the benefits of having an account?
Having an account means you can keep track of your order history, and re-order if needed. Your address will also be stored for faster a check-out
How do i check my order history?
You can log into your account by clicking the account button in the top menu. You will then see your order history page when you have logged in.
can i change my address?
Sure, you can do that when placing your next order
Frequently asked about your artwork
Can you help me with artwork?
Sure. If you have any artwork queries, or need help setting up your artwork in the right format/size, we can help you with that! If you would like us to design the artwork for you, please put it all in an email and we will see if we can help.
Can you check my artwork before i place an order?
We certainly can! Feel free to email your artwork to hello@stickershop.co.uk and we will check it over for you!
My artwork is too big to send it, how do i send it?
If your artwork is too big to upload through our site, please email it to hello@stickershop.co.uk. If it is too large to send by email, please transfer it to us using www.wetransfer.com.
How do i upload multiple artwork
When you are building your sticker, you will have the option to upload single or multiple artwork before adding to the cart. If you would prefer to send your artwork after placing an order there is an option to do this. You can either email your artwork to us at hello@stickershop.co.ke or send it via www.wetransfer.com.
Frequently asked about our material
Are some finishes and adhesives not available on some materials?
Although our range is wide when it comes to materials, finishes and adhesives, not every option is available on every product. All available options will be shown on each product page, or you can search by specific finishes or adhesives.
Can I test the material before buying?
Of course you can, We want you to be fully happy with the material and the print quality before placing an order. Contact us!
Frequently asked about your orders and re-ordering
Where do I find my previous orders?
If you made an account when you last ordered, you can head to the account icon in the top menu, and select ‘Log-in’. Once logged in you will be able to instantly see all your previous orders.
Can I view the artwork I uploaded from previous orders?
Sure, when you are logged into your account you should be able to see your previous orders along with the artwork that is associated with that order.
How can I order a re-print of a previous order?
If you head to your account, you will see the previous order number. Send as an email to hello@stickershop.co.ke with that order number and request a re-order